Our cases
- Industry
- Areas of AI
- Capabilities
Chat-based data visualization solution for Mediatool
The solution provides a seamless experience in extracting and summarizing data through natural language queries in a chat interface that retrives needed information and visualizes it directly in the interface.
Mediatool initiated a project utilizing OpenAI’s chat models through few-shot learning to generate complex JSON structures for automatic data retrieval and visualization, based on input and feasibility study by Modulai. This allows customers to chat with an AI assistant in a user-friendly way to retrieve data for decision-making in seconds. Chat interface removes technological barriers for customers who can now use natural language to communicate with the platform.
AI powered shopping assistant for e-commerce
Based on discussions and feedback from multiple e-commerse platforms, we've developed an easily integratable shopping assistant that lets site visitors ask natural language questions about the product catalouge and get recent, relevant and actionable resposes in real-time.
In the highly competitive e-commerce industry, customer service plays a crucial role in sustaining and growing the business. Customers nowadays expect instantaneous, accurate, and personalized responses to their queries. Traditional customer service methods are no longer sufficient to meet the growing demands and expectations of the online shopping community. To bridge this gap, an AI-powered shopping assistant bot capable of understanding and navigating the vast product catalog and providing instant, relevant answers is a necessity.
Social feed and video recommender for Frever
Engineers at Frever and Modulai teamed up in close collaboration to create an end-to-end machine-learning-based feed recommender system. A multi-model system architecture was developed and populates the feeds of every user. Information about the content of the video as well as indicators of the users' preferences is taken into account to ensure the best possible experience and relevance.
Frever’s unique video-creation and social content sharing app enables their users’ creativity. Users create personalized avatars and express themselves through music videos, stories, and vlogs.
On Device Research: Smarter Operations using AI
On Device Research is a UK-based company that has a platform that allows users to complete online surveys in the exchange for money.
Machine learning has huge potential in making day-to-day business more intelligent. This case highlights how incorporating models in the everyday workflow for On Device Research can improve security and enhance user experience
Recommendation system for Skincity
Providing accurate skin product recommendations online is difficult. We built a system that combines the knowledge of the skin therapists with product- and customer behavior data to increase product recommendation accuracy with the aim of driving higher conversion rates and customer satisfaction.
The client is an online skincare clinic that offers a finely-tuned selection of professional skin care products and make-up. Central to their operation are the customized product recommendations customers receive from their experienced skincare therapists.
Customer feedback clustering using state of the art NLP
Using recent advancements in Natural Language Processing (NLP), the Modulai team developed a model for clustering customer feedback into topics, making it possible to monitor sentiment across these and detect potential negative responses in real-time so that companies can take immediate action.
The client is a Stockholm-based startup founded in 2015 that helps businesses grow by the voice of their happy customers, providing a cloud-based solution for customer referrals, responses, recommendations, rewards, reviews, retargeting, and retention. Staying alert to customer opinion is key since reviews and testimonials are an important part of many companies marketing strategies.
Real-time and In-session: state-of-the-art recommender system for Ahlsell
The Modulai team worked together with Ahlsell’s Applied AI team to develop a real-time session-based recommender system. The system weighs a customer’s intent in a given session on their website or smartphone app to provide contextually relevant recommendations.
In a case like this, careful balancing of model complexity and predictive performance is key to best meet Ahlsell’s needs. Higher predictive performance means customers getting recommendations better suited to their needs, indirectly increasing Ahlsell’s revenue. However, real-time, low-latency inference in the cloud is not free, and customer experience is negatively impacted by slow(er) load times.
Personalized recommendations for Lindex
Lindex is dedicated to offer their customers a relevant and transparent personalized experience, in a multi-channel context. To be able to deliver on that front, a robust recommender system is considered a vital cornerstone.
Lindex is a major retailer, active in the Nordics and throughout Europe. They have several million registered customers, and is one of the prominent brands in women’s’ wear, lingerie and kids wear. Nowadays, users expect retailers to provide them with recommendations based on what they’ve clicked on and bought. A feature that both generates more sales and provides the e-shopper with a sense of being cared for.
Product recommendations for Ahlsell’s website and app
We helped out with kickstarting the in-house AI capabilities at Ahlsell by collaborating on the development of a recommender system for their website and smartphone app.
In close collaboration with Ahlsell’s data scientists, the team developed an end-to-end pipeline handling data ingestion, data processing, and model predictions. The recommendation system consists of a collaborative filtering model as well as a content-based model.
